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Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.If you are using a compatible cartridge, then perform a hard reset on the printer & also restart your computer. Please check to make sure you are using the compatible cartridge with this printer. To show appreciation for my help, please click the " Thumbs Up Icon" below! Please click " Accepted Solution" on the post that solves your issue to help others find the solution. Please let me know if this resolves the issue, or if you require further assistance.

Please, check your driver updates, here: HP Customer Support - Software and Driver Downloads If the print quality is still unacceptable, follow the on-screen instructions to run a Second-level clean. The HP Toolbox opens.Ĭlick Clean Ink Cartridges, and then follow the on-screen instructions to clean the cartridges.Īfter running the tool, click Print to print a test page.

In the printer software, double-click Printer Actions ( ).ĭouble-click Maintenance Tasks ( ). Make sure to clean the cartridges as mentioned under Solution 7. I understand that you are having print quality issues with your Deskjet printer. Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips.